The Lost Arts Of

Workplace Persuasion and Negotiation

Length – 2 to 3 hours 

Focus – Effective Management / Leadership

This Seminar is designed to empower leadership to; assure achievement of daily goals even when employees prefer to perform below standards, avoid costly work stops, avoid forced promotions caused by giving in to disgruntled employees, and avoid costly legal settlements.

Taking control of the workplace without becoming a controller If people will naturally do what you inspect, rather than what you expect, how is a supervisor to motivate unenthusiastic employees?  Some in leadership possess poor organizational or communicative skills, so they drop subtle hints about missed objectives.  Others resort to threats or condescending orders.  When leaders are weak or when they become bullies, employees may whisper among themselves, expressing a wish for “each of us to just get along and pull our share of the load”.  Such an experiment usually results in a strong employee communicating the same orders the “leader” unsuccessfully barked.   Since Anarchy occurs quickly once followers begin telling leaders what to do, Tim explains methods of persuading people to join the team, resulting in employee investment in company goals. 

How to negotiate with confidence The growing popularity of “reality” shows and hour-by-hour news coverage of litigation cases has led the American public to acquire a new appetite for confrontation in the workplace.  Many have come to feel, “If Leadership says or does something I don’t like, I have a right to stand up and talk back!”  Tim believes disagreement can lead to growth if high emotions are held in check.  He explains the steps to calming volatile situations and even adopting useful employee ideas.  You will learn ways of effectively negotiating a solution, even when emotions are high.  

How to deal with Third Party Employee Representation Negotiation is best described as a process where each party loses something so the group can go forward successfully.  What if the employee surprises you with a visit from a “Hired Gun”, such as a Union Representative or Attorney?  While most would be alarmed by the presence of outsiders telling you how to manage and lead your team, Tim will show you why such a presence is actually a positive sign.  Further, you’ll learn what successful business people do to redeem the situation even when professional adversaries become involved.