Communicating Effectively In Today's Workplace
Focus – effective communication
Teams of people deal with unnecessary difficulty simply because someone misunderstood the message or did not get it at all.
Tim explains the basics of effective communication. In everyday terms, he shows what 3 elements must be present and function fully in order for communication to take place. Since we use so many avenues of communication in today's workplace, each is addressed.
The group is exposed to the factors that stop communication. Often, those attending will say they see their co-workers or themselves in some of the examples. Tim shows techniques for reading the listener to see whether communication is still taking place.
Some will tell a quiet person they should be more assertive. Often an arrogant person is told to tone it down. Tim explores the dynamics of working with each of these people in the workplace and ways to deal with them successfully.
Those attending benefit by learning basic principals of successful communication. Leadership benefits because employees become more active communicators, listening more attentively to instructions and directives. Companies benefit when their supervisors and managers spend more time directing efforts and less time repeating statements.