Tim Dannelly
Customer Service Seminars
"What Your
Customer Really Wants"
(Sales,
Retail, Service, Hospitality)
Providing
Outstanding Customer Service includes:
·
How to
Put your best foot forward
·
Helping customers enjoy
the Buying
process
·
Building
Return
Business and
making more money
"People
Skills for Professionals"
(Management,
Leadership, Service, Public contact)
Enhancing
professionalism
in the workplace while
meeting the public includes:
·
Image
in the office -
What, How and Why
· Recommended styles of
successfully serving difficult people
· How
to
enjoy every workday
“Make Your Business Phone A SELL
Phone”
(Sales,
Retail, Customer Service)
Business
Telephone Techniques includes:
·
Telephone
Etiquette
for
the business place
·
What
Can and what Cannot be
handled on the phone
·
Telephone Techniques for increased sales
·
Tomorrow's
business
telephone
"The
Student Customer"
(Professional
Educators, Educational Support Staff)
Providing
Outstanding Service to Students includes:
·
How to
Put
the Institution's best foot forward
·
Handling
Student Concerns
professionally
· Building
Team
Spirit
among the Staff
Other
Seminars