Length – 2 hours to 3 hours 

Focus – Management / Leadership

Companies invest thousands of dollars in building and empowering a Human Resources Department to hire good employees.  Once hired, employees are given costly training and sent to work.  After a few months of costly adjustment an employee begins to be productive and the company’s investment begins to pay off.

When employees disagree with or even defy management, probation and even dismissal is thought to be the answer.   Tim believes companies lose valuable employees each year because conflict in the workplace is avoided rather than managed.  This Seminar is designed to help leadership save the company money by retaining valuable employees.

What causes conflict?  Does your employee lie in bed at night thinking of creative ways to make life miserable for company leadership?   Tim explores various sources of conflict in organizations.  Leaders learn why certain people are more likely than others to appear disagreeable.  

How does one effectively manage conflict?  Different situations require different approaches.  Leaders are reminded of the need for a strong hand at times.  At other times, the give-and-take of negotiation is most effective.  Tim gives examples of several styles of successful conflict management, their application and the results.

If teamwork is the answer, how is it achieved?  Even the most difficult employee wants to be a member of a team.  No one wants to feel disconnected or abandoned.  Tim shows the practicality of teambuilding and the steps involved in getting people focused.

Employees benefit when goals and guidelines are clearly spelled out and when fellow employees seem more eager to help.  Managers spend less time on personnel problems, benefiting from a more cohesive and productive team of employees.  Organizations benefit with higher production and by saving thousands of recruiting and training dollars.